Shipping & Returns

Shipping Information

As a small business we are always searching for the best & most affordable way to ship your products!

Orders throughout Canada ship free over $250, orders under this amount have a flat-rate fee of $25. This excludes certain large, delicate and heavy items - and will be stated on the product page of those items. If you have your eye on one of these items please contact you and we will do our best to find a solution for you!

We offer free in-store pickup for any in-stock item online. Pickup is at 4723 91 Ave, Edmonton Alberta Canada, T6B 2M7

 

Returns

We are happy to offer store credit or exchange on any purchases in-store or online, we do not currently offer refunds.* Items must be returned unused in their original condition with tags attached and receipt. If you would like to make a return, please contact us at hello@homeandcottages.com prior to sending back your package! We will give you all the details you need via email. It is the responsibility of the customer to ensure proper packaging for return items, Home & Cottages is not responsible for lost or stolen packages. 

Online orders can be shipped back to us at 4723 91 Ave, Edmonton Alberta Canada, T6B 2M7. We do not cover costs for return shipping. 

*Some items are final sale and cannot be returned. These include: botanicals, custom order items, discounted/sale items and vintage/found items.