Shipping & Returns

Shipping Information

As a small business we are always searching for the best & most affordable way to ship your products!

We offer FREE in-store pickup, always. Our storefront is located is at 4723 91 Ave, Edmonton Alberta Canada, T6B 2M7 and you will receive an email when your order is packed and ready for pickup!

Orders throughout Canada ship free over $250, orders under this amount have a flat-rate fee of $25. This excludes certain large, delicate and heavy items.

*Oversized packages and packages shipping to a P.O box may be subject to an extra fee, you will be contacted via email if this applies to your order!

If you have your eye on an "in-store pickup only" item, please contact us and we will do our best to find a delivery option for you!

 

Returns

We are happy to offer store credit or exchange on any purchases in-store or online, we do not currently offer refunds.* Items must be returned unused in their original condition with tags attached and receipt. If you would like to make a return, please contact us at hello@homeandcottages.com prior to sending back your package! We will give you all the details you need via email. It is the responsibility of the customer to ensure proper packaging for return items, Home & Cottages is not responsible for lost or stolen packages. 

Online orders can be shipped back to us at 4723 91 Ave, Edmonton Alberta Canada, T6B 2M7. We do not cover costs for return shipping. 

*Some items are final sale and cannot be returned. These include: botanicals, custom order items, discounted/sale items and vintage/found items.