Shipping policy

We are pleased to offer free in-store pickup for all orders. You will be notified by email once your order is ready for pickup. All orders can be picked up from:

4723 91 Ave NW, Edmonton, Alberta, Canada, T6B 2M7.

All rugs ship directly to you for FREE. Most custom order rugs ship direct from our supplier and can take 3-4+ weeks on average. If your item is backordered, we will contact you with an updated lead-time. 

For all other orders throughout Canada, we provide free shipping on orders over $250. Orders below this amount incur a flat-rate fee of $25. *This excludes custom and made to order items as well as oversized packages.

*Please note that oversized packages and those shipped to P.O. boxes will be subject to an additional fee. If applicable, you will be contacted via email before processing.

Should any issues arise upon receiving your order, please reach out to us at info@homeandcottages.com.