• Reclaimed Wood Variations
  Variations in colour and imperfections are part of the the natural, distressed finish that comes from reclaimed/salvaged wood products. All dimensions are estimated due to variations in each unique item.
• Cleaning Notes
  Customers are recommended to use a water-dampened cloth on all items to clean. Using cleaning chemicals or solvents on our products may cause irreversible damage to the finish, colour or texture.
  • During finishing, a high-quality clear furniture wax has been applied to protect from minor spills.
• Solid Wood/Claim Period Limitations
  Most of our reclaimed wooden products are crafted with kiln dried lumber. In some cases, environmental cracks and changes may occur upon 1-6 months upon arrival. These cracks & variances often appear due to environmental changes such as humidity levels and temperature changes. Our solid wooden furniture should be kept in a climate-controlled environment to decrease the chance of possible cracking and variances in the wood.
• Natural Materials
  As the wood itself is vintage, variances in texture, colour & size can occur. These variances are natural and may change over time due to environmental conditions, temperature changes, humidity levels, and/or exposure to sunlight.
  Small separations and slight shrinking due to the environmental conditions may also occur, as most of our products are crafted from solid wood. As these are natural changes and relate to the nature of the wood, Hauer Market is not responsible for any changes that may occur.
  During finishing, a high-quality clear furniture wax has been applied to protect from minor spills.
  Coasters should always be used to prevent marks & stains. Never place hot items directly on the surface.

Shipping

We are pleased to offer free in-store pickup for all orders. You will be notified by email once your order is ready for pickup.

All rugs ship directly to you for FREE. Most rugs will take 3-5 weeks to arrive. If your item is backordered we will contact you with an updated lead time. 

For all other orders throughout Canada, we provide free shipping on orders over $250. Orders below this amount incur a flat-rate fee of $25, excluding furniture and certain large, delicate, and heavy items.

*Please note that oversized packages and those shipped to P.O. boxes may be subject to an additional fee. If applicable, you will be contacted via email before processing.

Returns

We offer store credit or exchanges for most items, whether made in-store or online.

Returns must be initiated within 14 days of receiving your package. If you wish to make a return, please email us at info@homeandcottages.com before sending back your package, and include your order number and the items you wish to return.

Customers are responsible for ensuring proper packaging for return items. Home & Cottages is not liable for lost or stolen packages. All items must be returned in their original condition with tags attached. The client bears any costs associated with return shipping. Home & Cottages reserves the right to refuse returns that do not meet our guidelines.

Online orders can be shipped back to our physical address at 4723 91 Ave, Edmonton, Alberta, Canada, T6B 2M7.

Final Sale Items:

Certain items, including made-to-order items, custom orders, seasonal/holiday items, jewelry, sale items, and vintage items, are considered final sale and are not eligible for return or exchange.